We have created a ‘no hassle’ returns policy, although we think you will love your items as much as we do. All returns require proof of purchase (receipt), cancelled products need to be unused and in their original packaging and reported within 14days, please report faulty products as soon as possible after delivery, although you have up to 30days to report a fault.
For made to measure items, there is a 2 days cooling off period from ordering when a cancellation can be made. It is your responsibility to provide accurate and complete metric measurements and convert any imperial measurements you have taken when ordering made to measure products. We are not liable for any inaccurate and/or incomplete measurements provided.
If your item has already been fitted by us we cannot refund the cost of this service unless the item was damaged or found to be defective as a result of the fitting. Damaged or defective goods must be reported within 3 days of delivery.
Please see the ‘returns’ options.